Refund policy

Return & Refund Policy

At FAREB, every order is carefully checked and packed before shipment. Returns and refunds are available only under the conditions outlined below.

1. Eligible Reasons for Return & Refund

A return or refund will only be accepted in the following cases:

- Wrong Item: You received an item different from the one you ordered.
- Damaged Item: The product arrived damaged, broken, or defective.

Returns or refunds for any other reason will not be accepted, including change of mind, incorrect selection, dissatisfaction with the design, or simply not wanting the product anymore.

2. Report Within 24 Hours

Any issue must be reported to FAREB within 24 hours of receiving your order.

Requests submitted after 24 hours will not be eligible for a return or refund.

3. Evidence Required

To request a return or refund, you must provide clear evidence of the issue, including:

- Clear pictures of the product.
- Clear pictures of the packaging and shipping label.
- A continuous unboxing video showing the package being opened and the condition of the product.
- A brief description of the issue.

Claims without sufficient evidence may not be accepted.

4. 7-Day Return Period

Once your return request has been approved, the item must be returned within 7 days of receiving the order.

Items returned after this period will not be accepted.

5. Condition of Returned Items

The item must be returned in the same condition in which it was received, together with its original packaging and any accessories included with the order.

Returns may not be accepted if the item has been:

- Worn or used
- Damaged after delivery
- Altered or modified
- Returned without original packaging or included accessories

6. Refunds

Refunds will be processed only after the returned item has been received and inspected by FAREB.

If the return is approved, the refund will be issued through the applicable payment method or refund method provided by FAREB.